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BORG AUTOMOTIVE REMAN

Our Quality

Our Quality

We never Compromise on Quality

At BORG Automotive, we annually remanufacture more than two million units across all our product lines. Our employees undergo continual training, and we consistently work with supplier quality management – all of which form the foundation of our commitment to quality in the automotive aftermarket.

At BORG Automotive Reman, we exclusively remanufacture OE cores. This is a deliberate choice based on a fundamental principle: OE cores are built using materials, dimensions, and functionalities that have been rigorously approved by carmakers and their suppliers. By starting with an OE core, we lay the foundation for a remanufactured product that meets the same demanding criteria as a new OE product. Identifying OE cores is straightforward, as they are marked with the logos and part numbers of carmakers or their suppliers. These markings, placed on castings, confirm the part’s authenticity and ensure its quality.

Using new OE units as a reference throughout our process means that the product parameters tested at the end of the line are based on those from the new OE unit. Every remanufactured product undergoes thorough functional testing to guarantee 100% compliance with performance standards. Beyond routine checks, we also conduct durability tests and regular road tests to ensure that our products perform optimally in real-world conditions. In addition, annual validation tests are carried out to assess product durability over time.

Our production sites in Poland, the UK, and Spain are all certified according to quality certification ISO 9001:2015 and environmental certification ISO 14001:2015. Furthermore, our Spanish production site is certified to IATF 16949 Automotive Management System, while our UK site holds the ISO 45001 Health and Safety certification.To provide added peace of mind, every remanufactured product from BORG Automotive comes with a two-year warranty with unlimited mileage.

Working with the latest technologies

In an industry that is constantly evolving and where engineering, electronics, and software are moving to a whole new level in the field of mechatronics, we need to be prepared for new technologies to expand our product portfolio. That is also why our competent R&D team is developing our reman processes and adding product numbers to our existing ranges. We explore new car models in the market to find automotive parts within our eight product groups, which are not part of our product portfolio yet. Afterwards, we research how to remanufacture these parts alongside exploring future tendencies in the automotive industry so that we can optimise our workflow and add new, attractive product groups to our portfolio. This will ensure that we continue to lead the way in the future and keep up with the latest industry developments.

We always strive for more knowledge and better expertise. Therefore, we opened our own Academy in 2018, where our employees are educated in the latest product technologies, such as mechatronics. In 2021, we also launched our Technology Intelligence Forum, which secures that the knowledge on the latest process technologies is researched and shared across the group.

We have also introduced the concept 'Reman Challenge', which is an academic competition where engineering students across Europe get to research the upcoming challenges for the automotive remanufacturing industry.

Quality and Customer Service go Hand-in-Hand.

We want to provide the best customer experience becoming a preferred partner. To do this, we aim for high quality and the best customer service. We know the value of easy-to-install products and therefore many of our products are delivered as plug-and-play, which ensures that our products are equipped with the necessary components for an easy installation.

We want to be available for you. Therefore, we are available through our website, are a registered TecDoc supplier, and work together with TecCom to make your experience as good as possible. With our dedicated customer service team, we always place the highest priority on personal relations, ongoing support, and fast response. And as a new initiative to provide improved customer service, we have launched our new Customer Portal, which makes it even easier to do business with us. Contact your dedicated Account Manager to learn more.

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